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#Post#: 1124--------------------------------------------------
First Service
By: Dane1960 Date: May 29, 2014, 9:14 pm
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Dropping the bike off at Wild West tomorrow for the first
service. They quoted me $270....
#Post#: 1125--------------------------------------------------
Re: First Service
By: Rusty Shovel Date: May 29, 2014, 9:21 pm
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Hey Dane,
Don't let Wild West put 10w50 in your bike. They're a KTM
dealer, they should put 10w60 in it like KTM recommends. For
$270, I have NO understanding of them cutting corners. Also,
when I had mine done, they said they had lubed the chain; they
hadn't. I know that lubing the chain isn't a big deal, but if
they skipped that, what else did they skip?
Be sure to ask for an itemized list of what services they
perform. $270 is a lot of scratch for an oil change. If I had
to do it over again, I would have done it myself. At least then
I know everything was done.
#Post#: 1127--------------------------------------------------
Re: First Service
By: Dane1960 Date: May 30, 2014, 8:20 am
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Rusty, Thanks for the advice, I remember reading your post.....I
will make sure to get the itemized list and do my own inspection
once they are done.
#Post#: 1146--------------------------------------------------
Re: First Service
By: Dane1960 Date: June 1, 2014, 8:03 am
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Well I got the same service you did Rusty...10-50 oil which I
questioned and was told KTM says it's okay to use. It does list
it in the manual but "COME ON MAN"....The chain was never
touched and this is after I had them print out the service list
for me before they did anything. I also asked for a check list
of what they did when I picked the bike up for my records, I
received no such list.
Well they won't be touching my bike again!
I'll do my own maintenance for here forward.
#Post#: 1147--------------------------------------------------
Re: First Service
By: Rusty Shovel Date: June 1, 2014, 8:38 am
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[quote author=Dane1960 link=topic=243.msg1146#msg1146
date=1401627822]
Well they won't be touching my bike again!
I'll do my own maintenance for here forward.
[/quote]
Wild West is really shooting themselves in the foot. I spoke to
the manager after my service. He said that in the future they
would supply an itemized list of services provided. My guess is
that they had a hard time matching the list against the bill.
Parts = $50
labor, 1 hour @ $100 = $100
Fleecing = $120
I've decided to do this instead:
HTML http://2479a52abb8084f6f9fe-a26bcd381df50daddd16be398d37c636.r18.cf1.rackcdn.com/catalog/product/cache/1/image/300x300/9df78eab33525d08d6e5fb8d27136e95/6/5/654654_1.jpg
$28 at KTMtwins:
HTML http://www.ktmtwins.com/ktm-690-2008-2013-enduro-smc-service-manual-dvd
Cool thing is, I can rip the entire DVD onto a small tablet and
carry the entire service manual with me on long rides.
#Post#: 1216--------------------------------------------------
Re: First Service
By: seabeegt Date: June 9, 2014, 9:11 pm
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Time=$$$ and Piece of mind=$$$$$ x10. So, if you've got a dealer
u absolutely trust, good luck to ya. Well I ain't met one
myself, so I'd rather do it myself and blame myself when shit
goes wrong. It all boils down to $ and u know they're gonna cut
corners where they can. Be real. You would too. Buy the damn
10-60 urself and lube the chain urself and change the tires
urself and so on. It ain't that hard and it'll put some hair on
yer chest. Go get it. :P
#Post#: 1366--------------------------------------------------
Re: First Service
By: Bartlioni Date: July 16, 2014, 2:40 pm
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Sounds like some of you guys have been getting some serious
run-around on the initial servicing. I just had mine done last
weekend and my dealer charged me $160. But the point I want to
make is that you really really should let the dealer do it even
if you change the oil yourself. Here's what they found: The
rear brake return spring was busted. One of the covers was
leaking oil because the screws weren't torqued to spec. They
went around and checked torque on all the external screws once a
problem was detected. They pinged all the spokes and made sure
they're all singing the same note. (Not actually part of the
servicing). Checked for proper chain tension and lubed it.
Basically went over the bike with a fine-tooth comb and made
sure it was up to spec before they gave it back to me. So if
you're not checking all this stuff out when you get your service
done then I recommend getting it checked out somehow.
#Post#: 1398--------------------------------------------------
Re: First Service
By: SDMF_Reaps Date: July 22, 2014, 5:56 pm
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Sounds like you have a wonderful dealer and a mechanic who
actually cares! You are a lucky man. My nearest dealer is over
300 miles away.
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