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#Post#: 8--------------------------------------------------
The possibilities are almost endless
By: Md Raihan Date: September 16, 2023, 3:39 am
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It is key to have a well-segment database , because without this
segmentation you will not be able to define a personalization.
The more filters, the more segmentation possibilities you will
get. SMS customization is almost endless and can be implement
in almost any business. The objective is for the user to receive
relevant information bas on their tastes from it to arouse their
ne to buy. Let's give an example: General SMS: 20% discount on
our entire footwear catalogue! Take advantage of the next 24
hours to buy on our website. Personaliz SMS: 20% discount on all
our mountain boots ! Renew your footwear to enjoy the mountains
this summer. Only for 24 hours! To personalize this message.
Filter your database by all boots on your website. Probably, the
fact of having the entire catalog discount does not cause much
interest, but things change when you refer to something that he
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already knows and that, in addition, he has
already bought on your website. Personalization can be key in
your SMS Marketing campaigns, it can save you a lot of headaches
and also a lot of investment in general advertising . Send
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are mark with * 3 technologies to improve the customer
experience in your call center Sep 28, 2022 | Call centers | 0
Comments 3 technologies to improve the experience in your call
center Call centers have long ceas to be secondary services.
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To become a priority for many companies. Consumer
decision-making is increasingly focus more on customer service
than on price or product quality. Users want to know that they
will have a good after-sales service and they prioritize it over
other factors. Today we talk about technologies that promise to
improve the customer experience when dealing with your call
center . You must see your support department as one of those
that contributes the most value to the provision of services or
to your products. Improve the customer experience in your call
center.
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