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                How to succeed in business without really trying
                                        
I started a new job yesterday doing technical support for a small colocation
facility in Boca Raton (a friend of mine owns the company). He needed someone
that could jump in and do technical support and since a) I can do this from
home, b) it involves email and a web-based trouble ticket system and more
importantly c) no phones I figured why not? A low pressure job from home is
perfect for my temperment. It's not quite like my other job [1] taking care
of some other servers, which is mostly doing a whole bunch of nothing with a
few days of sheer terror [2] thrown in, but still, it's easy enough and it
brings in some money. And C (the friend and owner of the colocation facility)
knows I already know most of the technical issues that can come up, given
that I've worked in a web design/web hosting company, two ISP (Internet
Service Provider)s, and a colocation facility. The only issues I have with
the job was having enough access to fix problems, and access to information
about the customers.

Then I got tossed a curve ball—I called C to ask about some support issues
(as I'm still coming up to speed) when I was given some good news and some
bad news.

The bad news?

I don't think I'll be able to work entirely from home anymore.

The good news?

Second day on the job I was promoted.

To system administrator.

I'm not sure if this is a general system administrator position, or a senior
system administrator position but two days on the job and I'm already on my
way up the ladder (How to succeed in business without really trying [3]!
Woot!) and I'll find out more when I go to the office tomorrow (if I'm the
only sys admin there, then it's a senior system administrator position).

I'll sure miss working from home though.

[1] gopher://gopher.conman.org/0Phlog:2003/11/24.1
[2] gopher://gopher.conman.org/0Phlog:2004/09/13-14
[3] http://www.theatrehistory.com/american/musical018.html

Email Sean Conner at sean@conman.org

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