* * * * * Clue I'm reading the Cluetrain Manifesto [1] and much like The Dilbert Principle everything in there seems pretty much common sense, which is something that companies seem to lack. And as I sat there today, in Condo Conner, waiting for the handyman to show up, again [2] and pondering that perhaps, just perhaps, someone else needs a cluetrain. [1] http://www.cluetrain.com/ [2] gopher://gopher.conman.org/0Phlog:2002/05/03.1 Email Sean Conner at sean@conman.org .