You come face to no-face with JR. 

Of course you do.

Why are you even surprised anymore.

They explain to you that they aren't the REAL JR. Of course they aren't, the real JR is probably not text inside a file inside a server. 

Probably.

You ask them why they made this and they just smile at you. 

You aren't sure how they manage to smile without a face.

You ask them why both the 'human' version of them and the 'shambling horror' version of them have no face. 

They respond in a chipper voice that faces simply aren't real. Names, faces, gender, none of it is. It only complicates things. Much easier to refer to people by titles, makes the coding cleaner.

And you certaintly wouldn't want reality to be even MORE unstable, now would you???